Everything your counter needs.One simple software.
From rate cards and bookings to GST bills and payments, explore 82 features that make everyday courier work easier.
Multi-Carrier Dynamic Rate Master
Automate multi-carrier pricing, manage client rates, and turn approved quotes into rate masters.
Quotations that become rate masters
Build quotes exactly like a rate master. The moment a company approves, the quote moves into the rate master automatically.
Rate master renewal alerts
Set a renewal date on every rate master and get alerted before contracted rates expire.
Sales users & assignment
Create sales users and assign the salesperson while creating a company. Locked once set, so attribution stays honest.
Business & aboveCopy rate master
Duplicate an existing rate master in one click and tweak only what changes.
Default rate master auto-fill
New companies start with your default rate master already filled in.
Pre-filled service rules
Ready-made services with rules configured for you, so setup takes minutes instead of days.
Unlimited courier partner master
Manage rate cards for Blue Dart, DTDC, Trackon, Tirupati, FedEx, Delhivery, Professional, and other courier partners in one place.
Slab-based weight breakpoints
Configure base minimum weights such as the first 250g, 500g, or 1kg, followed by progressive per-kg incremental slabs.
Multi-mode pricing
Set distinct tariff slabs for Air Express, Surface Cargo, Document (DOX), and Non-Document (NON-DOX) shipments.
Automated surcharges & add-ons
Calculate fuel surcharges (FSC %), docket fees, minimum consignment charges, green tax, and COD fees automatically.
Instant rate calculator widget
Use a quick modal to calculate and quote accurate shipping rates over the phone or at the counter in seconds.
Bulk rate adjustment & markup/discount
Apply percentage markups or discounts globally, by carrier, or for specific corporate clients.
Sector & zone matrix
Define geographic pricing by city, state, within-state, metro, rest of India, special or remote pincodes, and international zones.
Excel rate card import & export
Bulk upload supplier rate cards and download printable rate sheets for desk staff.
Core Consignment & Bulk Booking Engine
Manage the booking lifecycle for retail walk-ins, corporate contracts, and bulk dispatches.
Single consignment booking
Create detailed bookings with sender and recipient address books, GSTINs, and contact details.
Multiple / rapid booking grid
Book dozens of shipments back-to-back in a continuous, fast-entry grid without leaving the screen.
Flexible payment types
Support prepaid, to-pay (cash on delivery / consignee pay), and corporate credit billed on a monthly invoice.
Consignment status tracking
Follow each consignment through Booked, Dispatched, Unbilled, Billed, and Cancelled statuses.
Advanced search & filtering
Filter bookings by date range, franchise branch, courier partner, corporate client, destination city or pincode, and payment status.
Excel bulk import (.xlsx)
Upload hundreds or thousands of bookings using standard Excel templates with instant error validation.
Batch rate recalculation (Update Rate)
Retroactively update rates across hundreds of bookings when fuel surcharges or carrier rates change.
COD dashboard
Track cash-on-delivery amounts collected, pending and remitted in one live view.
RTO management
Track return-to-origin shipments and their charges end to end.
Weight difference report
Catch the gap between booked and charged weight before it eats your margin.
CPDP client code mapping
Map CPDP client codes to your customers so imports land on the right account.
High-Speed Cash Counter POS (Walk-in Desk)
Fast walk-in bookings, payments, and daily cash reconciliation in one place.
Instant walk-in booking
A single-screen, keyboard-optimized booking form keeps busy walk-in counters moving.
Auto chargeable weight calculator
Compare actual and volumetric weight (L × W × H ÷ 5000) and automatically apply the higher chargeable weight.
Barcode scanner integration
Enter docket and AWB numbers instantly with handheld USB and Bluetooth barcode scanners.
Counter wallet & cash drawer tracking
See operator cash balances, opening drawer balances, and daily cash collections in real time.
Instant cash counter payments
Collect payments through cash, dynamic UPI QR codes, cards, or split payment modes.
Thermal receipt & label printing
Print receipts and shipping labels from bookings on 2-inch, 3-inch, and 4-inch thermal roll and barcode sticker printers, including courier-specific counter label formats.
Counter petty-cash expense tracker
Log packaging tape, tea, stationery, delivery tips, and other daily counter expenses directly from drawer cash.
Quick counter booking modification
Edit booking details and void or reissue receipts before closing the day's shift.
End-of-day reconciliation report
Close the day with a one-click audit of parcels booked, cash collected, expenses deducted, and net cash handover.
Stationery & AWB Series Management
Control barcode slips, consignment stock, and docket inventories.
Prefix & series allocation
Allocate unique AWB number series, such as DT10001–DT105000, per courier partner and franchise counter.
Stationery inventory tracker
Track inward stock, allocated stock, consumed AWB numbers, and remaining inventory.
Serial leakage prevention & missing AWB tracker
Flag gaps between inward stock and actual bookings. Track unused, voided, or missing docket numbers in a serial batch to prevent parcel leakage, fraud, and untracked shipments.
Bulk barcode printing
Generate and print custom barcode sheets and AWB stickers in multi-column formats.
GST & Non-GST Invoicing Engine
Turn unbilled shipments into professional tax invoices with one click.
1-click bulk GST invoice generation
Group hundreds of unbilled consignments for a corporate client across date ranges into one tax invoice.
Full GST tax compliance
Automatically calculate CGST and SGST for intra-state shipments, IGST for inter-state shipments, HSN/SAC codes, reverse charge, and tax summaries.
Non-GST / cash billing
Use a separate invoicing flow for retail walk-ins, small unregistered vendors, and cash accounts.
Billed vs. unbilled consignment audits
See which consignments have been billed and which are pending. Catch shipments dispatched without an invoice and prevent unbilled revenue leakage.
Customizable invoice settings
Add your company logo and digital signature, custom headers and footers, payment terms, notes, bank details, and an instant UPI QR code. Choose from multiple professional PDF invoice layouts.
Integrated PDF viewer & thermal print
Preview invoices inside the app, download PDFs directly, and print on A4 or thermal printers.
Credit notes module
Issue GST and non-GST credit notes against invoices for cancellations, rate adjustments, and weight disputes, with a complete audit trail.
E-Way bill generation
Generate E-Way bills right from your consignments, without switching portals.
Custom invoice columns
Choose which columns show on the invoice and configure how additional amounts are added.
Smart invoice regeneration
Edit or delete a consignment that is already billed and FR-Billing shows the invoice number with a one-click Regenerate Invoice button.
Accounts Receivable & Payment Ledger
Track outstanding payments, credit periods, and customer collections.
Client outstanding ledger
See total receivables, overdue balances, and customer credit limits in a live ledger.
Flexible payment recording
Record cash, bank transfers (NEFT/IMPS/RTGS), UPI, cheque payments, and TDS deductions so ledgers reconcile.
Partial & split payment allocation
Settle a single payment across multiple invoices or accept installments against large corporate accounts.
Non-GST payment book
Track non-GST cash accounts separately and generate their payment receipts.
Financial KPI cards
View real-time dashboard indicators for Total Billed, Total Collected, Total Overdue, and Credit Notes Issued.
Customer credit limits
Set a credit limit per customer and stop over-exposure before it happens.
Outstanding alerts
Configure outstanding thresholds and get notified when a customer crosses them.
Multi-Franchise & Branch Management
Manage one counter or a multi-branch network from a single master dashboard.
Multi-branch hierarchy
Manage multiple booking branches, collection centres, and franchise partners from one login.
Data isolation & access control
Counter staff see only their assigned franchise data, while organization owners have consolidated multi-branch views.
Branch-specific invoicing
Configure independent invoice prefix series, GSTINs, branch contact details, and bank account numbers for each location.
Branch performance comparison
Compare consignment volumes, gross revenue, and collection efficiency across branches.
On-demand branch add-ons
Add franchise counters without upgrading to a higher plan or commissioning custom development.
User Management & Granular Role-Based Access Control
Give your team the access they need while safeguarding business rates and profits.
Unlimited user seats
Add counter clerks, accountants, and field staff without per-user license fees.
Predefined system roles
Owners manage the full system, finances, subscriptions, and settings. Franchise Managers oversee branches and counters. Counter Operators handle bookings, collections, and wallet reports. Salesmen / Staff handle booking entries, client lookups, and basic dispatches. Accountants manage invoices, receipts, ledgers, and credit notes.
Custom role builder
Configure View, Create, Edit, Delete, and Print/Export rights across every module with a granular permission matrix.
Security & session controls
Manage passwords, OTP verification, and secure remote access authorization.
Customer Portal & 100% White-Label Branding
Give corporate clients a branded self-service tracking portal.
Branded customer website
Create a professional web presence customized for your courier agency.
Enterprise / ProClient self-service panel
Corporate clients can log in to track shipments by AWB or docket number, view booking history and delivery statuses, download GST invoices and monthly statements, and submit online pickup requests.
Enterprise / Pro100% white-label experience
Use your logo, domain or subdomain, and custom branding across printouts and customer-facing panels.
Enterprise / Pro
Dedicated Mobile App
Keep field staff and pickup teams connected while on the move.
On-the-go booking
Create shipments during customer doorstep pickups.
Business & ProMobile barcode scanning
Scan consignment barcodes directly with the smartphone camera.
Business & ProDigital receipts via WhatsApp & SMS
Share instant digital booking confirmation links directly with customers.
Business & Pro
Reports, Analytics & AI Insights
Make informed operational decisions with comprehensive reporting.
Profitability reports
See margin by customer, service and period with reports built for courier franchises.
Depletion report by company
Track depletion against each company to spot shrinking accounts early.
Weekly & monthly owner summary
A summarised report with powerful insights lands in the owner's inbox every week or month.
Customer profile presentation
A clean, presentable profile for every customer with volumes, billing and history.
Executive dashboard
See live charts for daily bookings, monthly revenue trends, top courier partners, and receivables.
Carrier volume & cost analysis
Identify courier partners with the highest margins and parcel volumes.
Daily cash & expense summaries
Review a complete audit trail of counter collections and petty expenses.
AI-powered insights
Automatically detect rate discrepancies, revenue leaks, and anomalous weight inputs.
Download center
Access exported Excel reports, PDF invoices, and data backups from a centralized repository.
Customer Engagement
Keep customers informed automatically, on the channels they use.
WhatsApp integration
Cash booking confirmations, payment reminders and a daily report to the owner, all over WhatsApp.
Emails at every stage
Automatic emails at each step, from booking to invoice to payment.
Refer & earn
Get 1,000 credits per referral to spend on WhatsApp message credits or subscription upgrades.
Coming soon
Courier API connect
Book directly with courier partners from FR-Billing.
Your own reminders
Set reminders for anything: follow-ups, renewals, collections.
How everything connects at your counter
From the first booking to the month-end bill, follow your daily workflow.
- 01
Add Parties & Rate Cards
Import party spreadsheets. Custom client rates, zones, and slab pricing apply automatically to every booking.
- 02
10-Second AWB Booking
Scan or type the AWB, weight, and destination. Rates calculate instantly without manual rate card lookups.
- 03
1-Click GST Invoicing
Generate monthly GST compliant tax invoices from consignments with customizable columns and TDS adjustment.
- 04
WhatsApp Dispatch & Pay
Invoices, booking receipts, and payment reminders go out directly on WhatsApp with zero manual typing.
- 05
Audit Margins & Profits
Spot weight difference disputes early, check COD remittances, and view true party-wise profitability.
A plan for every courier counter
Less than the cost of a cup of tea a day.
Enterprise
Big courier network?
Let’s build your plan.
Tell us about your branches, booking volumes, and specific workflows. Our team will help you find the right setup and pricing.
- High booking volumes
- Multiple branches
- Specific requirements
Custom pricing
Built around your business needs.
Compare features by plan
Choose the plan that fits your franchise.
Ready to simplify your courier billing?
Schedule a 15-minute live walkthrough. See FR-Billing with your actual rate cards and party data.
