Courier software comparison
FR-Billing vs cTrunk
Both products address courier business administration. The most useful comparison is how well the selected package handles your staff, branch accounts and customer billing without additional manual reconciliation.
Reviewed
Compare the workflow, not just the feature names
Compare the package you will actually buy. Test separate branch invoices and staff permissions, then check the written limits for the selected subscription. Shared feature names can hide differences in included users, training and access controls.
Compare booking, billing, team access and everyday workflows. FR-Billing plan availability is shown where it matters.
On smaller screens, swipe the table to compare both products.
| What to compare | FR-Billing | cTrunk |
|---|---|---|
| Customer billing | Bulk GST and non-GST invoices, credit notes and billed/unbilled audits. | Automated period billing and a customer bill ledger. |
| Branch management | Professional includes two franchises; extra branches are paid add-ons. | Multi-branch support is advertised. |
| Staff access | Unlimited users on every plan; available roles depend on the plan. | Feature page describes three users per account per branch; confirm current terms. |
| Business reports | Basic, standard or advanced reports by plan, with customer profitability and owner summaries. | Parcel/carrier reports and income/expenditure monitoring. |
| Branding | Customer website, self-service panel and white-label branding on Professional. | White-label customization and website integration described. |
| Migration | Excel booking imports, party/rate setup assistance and staff training. | Onboarding assistance and booking imports described. |
Bring these questions to your demo
Use the same bookings and customer records in both demos. A working example is more useful than a feature tick.
Create two branch accounts and check whether customers, GST details, bank details and invoice series remain separate.
Log in as a counter operator and verify which prices, profits and exports that user can access.
Import a representative booking file and compare the rejected rows against your original spreadsheet.
Ask for one quote that names each included branch, staff login, mobile capability and migration service.
What to test inside FR-Billing
Price a real customer booking
Add a party and rate card, then test a different zone, weight slab and service. Check the fuel surcharge and final amount before confirming the booking.
Explore all featuresClose an invoice and its balance
Generate a GST invoice from bookings, make a partial payment with TDS and verify the amount still due. Include a cancelled consignment or credit note in the example.
Explore all featuresCheck the owner’s view
Review billed and unbilled consignments, customer profitability and counter cash. Ask which reports and staff permissions are included in the plan you are considering.
Explore all featuresQuestions before you choose
See your own workflow in FR-Billing.
Bring a rate card, a booking file and an invoice example. Our team will walk you through the setup and help you choose a plan.
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